Zendesk
Zendesk
Customer Support Closed SourceAI Agents by Zendesk resolve customer and employee conversations across any channel.
Freemium
Pricing Model
General Purpose
Industry
Zendesk AI Agents are designed to streamline entire customer service processes by leveraging AI technology to automate and enhance interactions across multiple communication channels. These agents aim to provide fast, accurate responses while freeing up human agents for more complex tasks, ensuring a better customer experience.
Zendesk Key Features
- AI agent interaction across all communication channels
- Advanced quality assurance features
- Automated ticketing
- Data privacy and protection
- Integrated help center
- Messaging and live chat support
- Voice support
- Workforce management solutions
Zendesk Use Cases
- Customer service automation
- Employee service support
- Integration with various platforms
- Real-time customer engagement
- Workflow automation
Zendesk Demo Video
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