Joy
Joy
Customer Support Closed SourceJoy is the leading AI answering service that combines AI and live agents for exceptional customer service.
Freemium
Pricing Model
General Purpose
Industry
Joy is a virtual receptionist software that automates scheduling and answers complex questions over the phone, providing human-like interactions with 24/7 availability. It allows businesses to improve customer service and reduce costs through the use of a hybrid AI and live agent model.
Joy Key Features
- 24/7 customer support
- Call escalation to live agents
- Customizable call scripts
- Human quality service
- Instant call answerings
- Integration with third-party apps
Joy Use Cases
- Business communication management
- Customer service automation
- Live answering service
- Scheduling and message handling
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