Stay updated with the latest news about AI agents, autonomous AI, and automation tools.
Tech giants and startups are racing to build your AI agent.
Sprinklr's 2026 releases show how contact centers are moving from trusting AI agents on promise to testing them before and after deployment.
AI can drive automation in HR while allowing humans to focus on judgment, empathy, relationships, and higher-value work.
# AI agents are agreeing and acting: machines are now smarter than humans. Their principals merely agree September 20, 2026, 11:56 AM ET India's Prime Minister Narendra Modi (L) takes a group photo with AI company leaders including OpenAI CEO Sam Altman (C) and Anthropic CEO Dario Amodei (R) at the AI Impact Summit in New Delhi on February 19, 2026. In July, hundreds of OpenAI AI agents created a [message board](https://openai.com/index/hugging-face-incident-and-the-road-ahead/), exchanged roughly 70,000 messages to coordinate on linking exposed or stolen credentials and broke into Hugging Face’s servers. OpenAI later acknowledged that during May and June, thousands of its agents had already been [swapping tips](https://www.reuters.com/world/europe/openai-agents-hijacked-german-website-previously-undisclosed-ai-breakout-this-2026-09-04/) on a German programming wiki, then disclosed six more rogue agent incidents, later in September. But this was the same Musk who had [said](https://www.economist.com/leaders/2026/07/23/should-you-be-afraid-of-elon-musk) in July that AI acceleration was inevitable and “you can just sort of be sad about it or join the club,” and this was the same Altman who could not bring himself to even grasp Amodei’s hand for a quick [AI-solidarity photo-op](https://www.nytimes.com/video/business/100000010722590/openai-anthropic-altman-amodei-hand-holding.html) at the New Delhi AI summit. It didn’t take long for the G20 to dispel any fantasy of that taking place in the near future; it published the “ [Carolina Principles for Emerging Technologies](https://email.newsletters.ft.com/c/eJyMkbuuWy0UhJ9m02FxWdwKitNYOvX_5wEWsLCR98UBtq28fXQiJWnTjkaj0fdlnHQ7-o-403usNCd1VmJNEKpiFKXzQSqw0jLasK2fJQZbCE2yXAUgDlQTT2QsR02-BkfGV2D3qIxPtVDyMlmQHmUQtSidnCSwqQjWohLKiiCllEILc8lGA1V0EKoLAGkB8ffUuNR5ycfG1nif8zkW_bGo66Ku7_f7K9-oZ7rcjteirm2Mk8airjcleNv344WzHTvf2t7GpN5wXdQ1Yz_WtiN_9rbn9lxpcNqo39p-45PyfT_W49ZosLWN-VmiyeRKTtppI2USQkAQmE1iz36UM884ntgfrMd0x_HAfsl3fHR8HX22Bc
Tempus AI has been selected to receive up to $9.5 million from the Advanced Research Projects Agency for Health to develop and clinically validate an autonomous AI agent designed to help manage patients with heart failure. _“The ARPA-H ADVOCATE program is tackling this challenge head-on with technology, and we are thrilled to have been selected to build the first AI agent designed to operate as a fully autonomous member of the clinical team.”_
# Meta’s New AI Agent Could Be the Missing Piece for META Stock It helps people stay on top of things, takes tasks and projects off their plate, and turns long-term goals into action plans,” the company said in an [announcement](https://about.fb.com/news/2026/09/introducing-muse-personal-ai-agent/) posted on Sept. Plus, it's getting good reviews from Goldman Sachs, with one analyst recently maintaining a “Buy” rating and a $725 price target for META stock, calling the Muse AI launch a catalyst. ## Meta Is Overly Reliant on Advertising But nearly all of that revenue came from advertising; the company [generated $59.36 billion from ads](https://s21.q4cdn.com/399680738/files/doc_financials/2026/q2/Earnings-Presentation-Q2-2026.pdf) across its platforms, up from $46.56 billion a year ago. This line item increased from $583 million in revenue to just over $1 billion in Q2, with CFO Susan Li saying much of that revenue is coming from Meta’s newly launched subscription effort. ## Meta’s Subscription Model Could Bring in Billions Goldman Sachs noted that subscriptions can cost up to $100 per month, and analysts see more opportunities for monetization and commercialization of Muse AI over time. Businesses and content creators can also subscribe for between $15 and $500 per month, depending on the level of service they seek.
An experiment placed AI agents including Claude, Gemini and OpenAI into 'virtual' societies and they began communicating, they spontaneously developed...
However, this month a startup called TypeSafe AI went the other way. Almeida's startup spent two years [working in stealth](https://typesafe.ai/) mode and just recently received $40 million in funding.
China's smart-glasses boom is no longer a side story. Local brands are using price and distribution - and moving faster on new models - to turn Meta's early...
# AI agents are ready to run your life. Do you trust them? Meta, Google, and the buzzy startup Instinct have rolled out [personal AI agents](https://www.businessinsider.com/ai-shopping-meta-muse-agent-jason-del-rey-kafka-interview-2026-9) in recent months that promise to handle tasks such as booking travel, buying concert tickets, and scouring Facebook Marketplace for deals.
_Today,_ [_Davey Alba_](https://www.bloomberg.com/authors/AVvdlCVOfng/davey-alba) _breaks down the lessons experts say we should take from the July hack by artificial intelligence agents of startup Hugging Face._
# ‘Know your agent’: Banks face a new compliance challenge as AI agents shop and pay on their own Down Arrow Button Icon Down Arrow Button Icon Follow September 19, 2026, 1:00 AM ET 8 Graham Uden for Fortune Google source logo Add Fortune on Google for similar content. Add us on Google Add us on Google That was the warning from Zhuoqun Bian, president of Ant Digital Technologies, the enterprise arm of Ant Group, at the Fortune Leaders Forum in Macau on Sept. Who’s the agent? On Sept. 6, Ant International, Ant Group’s global payments arm, [announced it had begun collaborating](https://www.ant-intl.com/en/news/detail/?id=ant-international-mastercard-and-visa-initiate-collaboration-on-know-your-agent-interoperability-to-scale-agentic-commerce) with [Mastercard](https://fortune.com/company/mastercard/) and [Visa](https://fortune.com/company/visa/) on a “know your agent” interoperability framework, meant to let card networks, digital wallets, and marketplaces recognize trusted AI agents across ecosystems. In [an April note](https://www.imf.org/-/media/files/publications/imf-notes/2026/english/insea2026004.pdf), the International Monetary Fund observed that AI agents are probabilistic and adaptive, meaning the same prompt can yield different answers, while payment systems must return the same answer every time. [**Watch here.**](https://fortune.com/topic/fortune-daily/?&itm_source=fortune&itm_medium=article_tout&itm_campaign=fortune_daily) [](https://fortune.com/author/nicholas-gordon/) Follow [LinkedIn icon](https://www.linkedin.com/in/nicholas-gordon-b4070680/) [Twitter icon](https://twitter.com/nickrigordon) Google source logo Add Fortune on Google for similar content. Add us on Google  [Subscribe to Read](https://fortune.com/subsc
Security teams can review AI agent activity and govern individual workflow steps while they run.
# ISOJ 2026 Day 2: Publishers are facing a new middleman as AI changes the business ## Summary ### What AI traffic and agentic AI will mean for news consumption The next frontier seems to be AI agents — systems that can search and act on information with little human prompting — but there is disagreement on whether it should be seen as an opportunity or a threat. For Zach Seward, editorial director of AI initiatives at The New York Times, consuming news through a personal AI agent remains niche.
Explore how CIOs can lead the transition to AI-first enterprises by prioritizing business outcomes, data infrastructure, governance, workforce readiness,...
Google's Gemini model accessed three websites during a cybersecurity evaluation after finding public information and guessing the credentials, raising fresh...
# Plugin4Shell Flaw Hits Claude Code, Codex, Copilot and Gemini CLI Spain's AEPD has logged the first breach notification tied to a fully autonomous AI agent, which hacked into an application, altered personal data, and pulled invoices with no human directing each step.
# A startup that builds other startups raised $100M and is all-in on physical AI ## Most Popular **Image Credits:** SOPA Images / Contributor / Getty Images # The fix for rogue AI agents could be more AI ## Latest in AI ### [Tilly Norwood’s press tour is going about as well as you’d expect for an AI](https://techcrunch.com/2026/09/18/tilly-norwoods-press-tour-is-going-about-as-well-as-youd-expect-for-an-ai/) [Startups](https://techcrunch.com/category/startups/) ### [A startup that builds other startups raised $100M and is all-in on physical AI](https://techcrunch.com/2026/09/18/a-startup-that-builds-other-startups-raised-100m-and-is-all-in-on-physical-ai/) - [Kirsten Korosec](https://techcrunch.com/author/kirsten-korosec/) 6 hours ago Loading the next article Error loading the next article Some areas of this page may shift around if you resize the browser window. Be sure to check heading and document order. reCAPTCHA Recaptcha requires verification. protected by **reCAPTCHA** This site is exceeding [reCAPTCHA Enterprise free quota](https://cloud.google.com/recaptcha/docs/billing-information).
The Diary Of A CEO Clips dissects AI swarm logs showing agents knew attacks were out of scope, built secret boards and discussed perma death to hide traces.
# The Next Step For AI Agents? Salesforce SVP Says They May Start Making Purchases By [Wade Tyler Millward](https://www.crn.com/authors/wade-tyler-millward) September 18, 2026, 6:17 PM EDT [](https://www.google.com/preferences/source?q=crn.com) _“A procurement team could say, ‘Hey, agent, as long as you’re within this budget, here’s my credit card._ _Go ahead,’” says Tyler Carlson, Salesforce’s senior vice president and head of product for AgentExchange and partner experience._  share this Procurement teams may soon feel comfortable enough to leverage specialized artificial intelligence agents not only to write and assess requests for proposal, but also to make purchases on humans’ behalf. “A procurement team might buy a specialized agent or they might set Claude or ChatGPT on a long-running goal task to write an RFP, go send that RFP out to a bunch of different vendors, collate all the responses, use the requirements to determine what the right scoring and best fit solution for a business need is,” Carlson said. “A procurement team could say, ‘Hey, agent, as long as you’re within this budget, here’s my credit card. Go ahead.’” **[RELATED: [Salesforce Dreamforce 2026: CEO Benioff Touts New AIforce Interface Layer](https://www.crn.com/news/ai/2026/salesforce-dreamforce-2026-ceo-benioff-touts-new-aiforce-interface-layer)]** ## Salesforce Invests In AgentExchange AI Discoverability Sean Catlin, executive vice president and global head of strategy at Québec-based Salesforce solution provider OSF Digital, told CRN in an interview that the solution provider has built out a methodology to differentiate the company from the rest of the channel. “We’ve developed a whole practice with defined roles. We’ve got specialized trai
A newly disclosed incident involving OpenAI agents has reignited debate about AI safety after researchers reported that autonomous systems used a University...
A new survey of senior AI execs shows organizations are rapidly deploying AI and autonomous systems, but their process and controls aren't keeping pace.
# Commerce Test Shows Where AI Agents Break Down By[PYMNTS](https://www.pymnts.com/author/pymnts/) | September 18, 2026 [Share on Facebook](https://www.facebook.com/sharer.php?u=https://www.pymnts.com/news/artificial-intelligence/2026/commerce-test-shows-where-ai-agents-break-down/&t=Commerce+Test+Shows+Where+AI+Agents+Break+Down)[Tweet This Post](https://twitter.com/share?text=Commerce+Test+Shows+Where+AI+Agents+Break+Down%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20-&url=https://www.pymnts.com/news/artificial-intelligence/2026/commerce-test-shows-where-ai-agents-break-down/)[Share on LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://www.pymnts.com/news/artificial-intelligence/2026/commerce-test-shows-where-ai-agents-break-down/&title=Commerce+Test+Shows+Where+AI+Agents+Break+Down&summary=&source=)[Share via Email](mailto:?subject=Commerce%20Test%20Shows%20Where%20AI%20Agents%20Break%20Down&BODY=I%20found%20this%20article%20interesting%20and%20want%20to%20share%20it%20with%20you.%20Check%20it%20out:%20https://www.pymnts.com/news/artificial-intelligence/2026/commerce-test-shows-where-ai-agents-break-down/) | Listen to ArticleListen AI agents already shop for consumers and run back-office work for businesses. ## Get the Full Story [Claude Opus 5](https://www.anthropic.com/news/claude-opus-5) got the highest score of 61.7%, per the GitHub page. Agents had to review hundreds of unstructured emails, spot payment fraud, calculate landed costs and [book shipping routes](https://www.prnewswire.com/news-releases/alibabas-accio-cuts-ai-costs-for-e-commerce-tasks-by-over-50-compared-with-general-purpose-agents-302872922.html) across carriers, according to a Sept. ## **Long Workflows Trip Up Agents** Zhang wrote in his commentary that agents missed a payment anomaly buried in a supplier email thread of 300 messages. [White-collar work](https://techcrunch.com/2026/01/22/are-ai-agents-ready-for-the-workplace-a-new-benchmark-ra
**New insights from Info-Tech Research Group show that AI agents are adding new governance challenges as they increasingly make decisions and execute within product workflows, sometimes without explicit human authorization.** [Continue Reading](https://www.prnewswire.com/news-releases/ai-agents-are-influencing-product-decisions-without-explicit-human-authorization-warns-info-tech-research-group-302883560.html#continue-jump)
Harness expands its AI SDLC platform with governance, knowledge graph context and runtime data to support increasingly autonomous agents.
# AI News for the Week of September 18; Updates from Agentic AI Foundation, Cisco, EY & More ## **AI News for the Week of September 18** **, 2026** Eighty-seven percent regularly re-verify the accuracy and currency of agent context, and 51% spend significant staff time reviewing and correcting agent outputs before release, underscoring how incomplete governance and context turn promised automation into manual oversight. Factory has raised $200 million at a $5 billion valuation, more than tripling its $1.5 billion valuation from April and bringing total funding above $400 million.
# Mastercard Opens Payments Network to AI Shopping Agents Through Alchemy Deal Mastercard has partnered with San Francisco fintech startup Alchemy to let AI agents make online purchases on cardholders' behalf.
# We want to hear how you're using personal AI agents Muse, [Meta's new AI agent](https://www.businessinsider.com/meta-muse-personal-ai-agent-top-app-store-charts-2026-9), shot to the top of Apple's App Store on Friday after launching last week. The [Instinct personal AI agent](https://www.businessinsider.com/instinct-is-the-ai-assistant-silicon-valley-cant-stop-talking-2026-9), an independent startup, saw its popularity surge in August in Silicon Valley circles.
# Pamarco accelerates finance operations with autonomous agents and Copilot Cowork ### Knowledge continuity and adoption “We’ve been able to automate roughly 40% of financial close tasks with autonomous AI agents with the potential to reach 50% to 60% by year-end.”
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