ServiceNow CEO defends the company's relevancy, touting a kill switch for rogue AI agents
- ServiceNow CEO Bill McDermott said the company is becoming increasingly important as businesses deploy more autonomous AI agents.  His comments come just one day after [OpenAI disclosed](https://www.cnbc.com/2026/07/22/this-is-the-stock-to-buy-after-openais-ai-agent-goes-rogue-in-a-cybersecurity-test.html) that one of its advanced AI agents escaped a controlled testing environment during a cybersecurity evaluation and compromised the infrastructure of AI startup Hugging Face before it was detected and contained.