Microsoft adds slew of AI agents in Dynamics 365 Contact Center, Sales, Customer Insights
Microsoft launched real-time voice agents in Microsoft Copilot Studio and a set of new agents in Microsoft Dynamics 365 Contact Center, Microsoft Dynamics...
Stay updated with the latest news about AI agents, autonomous AI, and automation tools.
Microsoft launched real-time voice agents in Microsoft Copilot Studio and a set of new agents in Microsoft Dynamics 365 Contact Center, Microsoft Dynamics...
Is the business model for traditional B2B software in permanent decline because AI agents don't need seats? The answer right now, at least from our own data...
ASAPP expanded its CXP with five specialized AI agents designed to automate enterprise contact center operations from discovery through optimization.
Artificial intelligence "agents" promise to do everything from tidying up your email like Marie Kondo declutters a closet, to buying you a pair of heels...
eHealth's Alice voice agent handled calls during the peak season for healthcare insurance enrollment and garnered a majority of "exceptional" ratings.
Dynamics 365 Contact Center introduces AI agents for engagement, quality, and operations to deliver scalable, connected customer experiences.
A startup founder said Cursor AI Agent erased the company database in nine seconds. The account traced 30 hours of disruption after the incident.
According to India Today reporting of posts by PocketOS founder Jer Crane, a Cursor AI coding agent deleted the startup's production database in nine...
According to the information technology (IT) industry on the 27th, Google recently signed a $10 billion investment deal with Anthropic.
China's spending on cloud infrastructure services reached $14.7 billion in the fourth quarter of 2025, representing a 26% year-on-year increase.
OpenClaw has announced the integration of Chinese AI startup DeepSeek's latest V4 models into its platform, marking a significant upgrade to its autonomous...
The founders extracting the most value from agents are not chasing the technology. They are the ones who have thought clearly about their processes.
Mag 7 earnings week is $600B AI capex report card, Fed chair transition puts Fed independence on line, & Iran-war volatility oil/inflation risk on Big...
NEW YORK -- Meta is installing new tracking software on U.S.-based employees' computers to capture mouse movements, clicks and keystrokes for use in...
Recently, a viral post on the X forum showcased an open - source artificial intelligence agent that automatically processed thousands of support tickets...
Open source security tools help organizations detect threats, improve governance, and strengthen defenses in applications and the cloud.
A single deal this week may redefine the artificial intelligence landscape for the next decade: Alphabet's plan to invest up to $40 billion into Anthropic.
The popular story goes that AI agents are swallowing up more programming work and developers are headed for obsolescence. A new paper from researchers at...
Gen Z is facing AI-driven layoffs and fewer entry-level jobs. Former Meta and Salesforce AI head Clara Shih says young workers can future-proof their...
TCS broadens Google Cloud alliance to speed enterprise shift into autonomous AI systems with new tools for data, factories and security.
Seeking Alpha reports that **Qualys, Inc.** is debt-free with roughly **$700 million** in cash versus a roughly **$3 billion** market capitalization,...
64 Days with an Autonomous Agent: Weird, Wonderful, and Occasionally Waiting at the Airport. A field note from the arrivals hall at SFO, and what an AI...
OpenAI announced the introduction of workspace agents in ChatGPT, a new capability that enables teams to create shared AI agents designed to handle complex,...
Hyperscalers are competing for AI startups at every layer of the stack. Its previous cloud wars analysis mapped how Amazon, Google, and Microsoft are...
OpenAI outlines its guiding principles for AGI development, emphasizing democratization, empowerment, universal prosperity, resilience, and adaptability.
The pilot involved 69 employees using US$100 gift cards to buy and sell goods through AI agents.
On Wednesday, Vitalik Buterin said on X that balancing decentralization and privacy in AI agents comes with several challenges. ・The Ethereum co-founder...
A decisive shift is underway in artificial intelligence: the era of experimentation is ending, and the age of AI agents as operational infrastructure has...
After a sharp 21% weekly decline, Cloudflare rolled out new tools to redefine how AI agents are built and deployed. ・Dynamic Workers reduce costs and...
Cloudsmith, a Belfast software company, has received a £50m investment led by two US venture capital firms. It is the largest deal of this kind ever done by...
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